Privacy Policy | Maison Kojira

Effective: November 2025

At Maison Kojira, we respect your privacy. Maison Kojira complies with Thailand’s Personal Data Protection Act (PDPA) and aligns its practices with internationally recognised privacy standards. This policy explains how we collect, use, and protect your information.

Maison Kojira Co., Ltd. (“we,” “us,” or “our”) is the data controller responsible for your personal data under Thailand’s Personal Data Protection Act (PDPA).

1. Data We Collect

Personal details: name, email, mobile telephone number, billing and delivery address.
Payment details: processed securely by third-party providers (Stripe, Opn). We do not store card numbers.
Technical data: IP address, device information, cookies, analytics, and browsing activity on maisonkojira.com.

2. How We Use Your Data

  • To process and deliver your orders.
  • To manage subscriptions and Insider List communications.
  • To improve our website, products, and customer experience.
  • To comply with legal obligations (tax, accounting, consumer protection).

We process personal data under the lawful bases of contract performance, consent, and legitimate interest.

3. Data Sharing

We do not sell or trade personal data.
Information may be shared only with payment processors, delivery partners, and regulatory authorities when required by law.
Data may be transferred and processed outside Thailand (for example, by our payment or hosting providers). When this occurs, we ensure appropriate safeguards consistent with PDPA and international standards.

4. Data Retention

Order records are kept as required by law. Other data, such as correspondence or support requests, may be retained for internal recordkeeping and fraud prevention.
Marketing and Insider List data are retained until you unsubscribe or request deletion.

5. Cookies & Tracking

We use cookies to enable core site functionality, analytics, and user experience improvements.
You may disable cookies in your browser, but certain features may not function properly.
You can find more details in our Cookie Policy.

6. Your Rights

Under the Thai PDPA and relevant international standards, you may:

  • Access, update, or request deletion of your personal data.
  • Withdraw consent for marketing at any time.
  • Request a copy of your personal data.

To exercise your rights, contact us via email. We may require proof of identity before processing your request.

7. Updates

We may update this policy from time to time to reflect changes in law or our practices. The latest version will always be published on this page with its effective date.

8. Governing Law

This policy is governed by the laws of Thailand. Any disputes shall fall under the exclusive jurisdiction of the Thai courts.

9. Contact

For privacy-related questions or to exercise your data rights, please contact us at:

Maison Kojira Co., Ltd.
645/20 Cityplus Sukhumvit 50
Phra Khanong, Klong Toei
Bangkok 10260, Thailand
Email: [email protected]